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Company Policy
Quality Policy – Newcastle Cut N Drill
At Newcastle Cut N Drill, our Quality Policy defines our commitment to achieving the best results in order to meet and exceed our clients’ expectations.
We work towards formal quality management that conforms to recognised standards, including ISO 9001:2008.
Quality is seen as the collective responsibility of all personnel, who are actively encouraged to use their skills and diligence to ensure we get the job done right…
“First Time, Every Time.”
At Newcastle Cut N Drill, we aim to:
- Deliver the utmost satisfaction in response to client expectations
- Be innovative and provide cost and time effective services
- Provide consistent and continuous quality improvement
- Confirm fulfilment of defined quality objective targets
- Develop our organisation as a centre for excellence
Newcastle Cut N Drill is committed to providing first-class solutions that will meet or exceed customer expectations. This is achieved through a combination of consistently high quality, our innovative and flexible approach, and outstanding customer service.
We believe this is crucial to securing long term partnerships with our customers and a profitable future for our company.
The senior management team is committed to continually improving the business by setting quality objectives and establishing an “open door” culture where staff and indeed contractors, can suggest areas for improvement.
Continuous improvement is a core value and we welcome external audits and observations to help maintain our already high standards.
The Newcastle Cut N Drill Quality Policy lays down a basic philosophy and translates into practice formalised procedures that are to be completed in sequential steps:
- Task definition
- Task assignment
- QC/ QA Plan for each task element
- Documentation and feedback
The following responsibilities are essential to the success of this policy:
Senior Managers: To ensure the effective implementation of the policy and to hold supervisors and managers accountable for their specific responsibilities.
Line Managers/Supervisors: To implement the policy and to ensure that actions are taken as soon as possible to rectify any potential or actual hazards.
Workers: To co-operate and actively contribute to ensuring the effective implementation of the policy.
Environmental Policy – Newcastle Cut N Drill
Newcastle Cut N Drill is committed to continue managing its operations in a manner which strives to achieve economically sustainable development whilst protecting the environment and safeguarding the health and safety of workers and the community.
At Newcastle Cut N Drill, our Environmental Policy is based on a belief that the environment is the responsibility of all persons.
Prevention of pollution and a proactive approach to environmental protection is a major priority and must be considered during all work performed on our behalf.
A clean and unpolluted environment is an important asset and its protection is our responsibility.
Newcastle Cut N Drill is committed to environmental sustainability.
We strive to balance our economic and operational requirements with our social responsibilities to minimise impact on the environment and surrounding community. Continual improvement in environmental performance is a key element of our commitment to social responsibility and sustainability.
Through our culture of rethink, reduce, reuse, repair and recycle Newcastle Cut N Drill will:
- Promote a culture of innovation and participation engaging our workers to contribute to improving Newcastle Cut N Drill environmental performance.
- Promote the efficient use of energy, reduction of waste and recycling of materials in all of our activities.
- Encourage ethical environmental practice and behaviour including respect for cultural and community values.
- Work towards formal environmental management system which conforms to recognised standards including ISO 14001.
- Comply with environmental laws applicable to projects, and meet or exceed all relevant statutory obligations and codes of practice to which we subscribe.
- Assess project environmental risks and implement appropriate risk management programs to continually improve performance across our project.
- Report regularly on our environmental performance and take remedial action where performance does not meet expectation.
- Communicate this policy to all Newcastle Cut N Drill personnel, contractors and clients through induction, education and training to promote environmental responsibility and obligations.
- Influence our suppliers and contractors to act consistently with our approach towards responsible environmental practices.
- Periodically review this policy and the environmental management system to ensure both remain relevant to our project.
Environmental Sustainability is both a management and individual responsibility.
The following responsibilities are essential to the success of this policy:
Manager / Supervisor: Will ensure that areas under their control are maintained and managed in a healthy and safe condition and that the behaviour of all persons within the workplace is guided by the principles of Work Health and Safety.
Workers: Are required to co-operate and actively contribute to the health and safety of themselves and others within the workplace through consultation and commitment.
This policy will provide the framework for setting environmental objectives and targets within Newcastle Cut N Drill.
Work, Health & Safety Policy – Newcastle Cut N Drill
At Newcastle Cut N Drill our Work Health and Safety Policy is based on a belief that the well-being of people employed at work, or people affected by our work, is a major priority and must be considered during all work performed on our behalf.
People are our most important asset and their health and safety is our greatest responsibility. The public shall be given equal priority to that of our workers
The main objectives of our safety policy are:
- To achieve an accident free workplace.
- To make health and safety an integral part of every managerial and supervisory position.
- To ensure health and safety is considered in all planning and work activities.
- To involve our workers in the decision making processes through regular communication, consultation and training.
- To provide a continuous program of education and learning to ensure that our workers work in the safest possible manner.
- To identify and control all potential hazards in the workplace through hazard identification and risk analysis.
- To ensure all potential accident/incidents are controlled and prevented.
- To provide effective injury management and rehabilitation for all workers.
To achieve this commitment we shall promote the following at all times:
Newcastle Cut N Drill will comply with all relevant Acts and Regulations including the requirements of AS 4801: to ensure that the workplace is safe and without risk to health.
In the absence of a specific legislation, the highest professional standards shall be maintained.
Work Health and Safety is both a management and individual responsibility.
The following responsibilities are essential to the success of this policy;
Manager / Supervisor: Will ensure that areas under their control are maintained and managed in a healthy and safe condition and that the behaviour of all persons within the workplace is guided by the principles of Work Health and Safety.
Workers: Are required to co-operate and actively contribute to the health and safety of themselves and others within the workplace through consultation and commitment.
Newcastle Cut N Drill will strive to continuously improve our safety performance, as a zero incident target is achievable and all incidents are preventable.
Complete endorsement, active participation and enthusiastic co-operation with these programs will underpin our strong commitment to work health and safety.